Apple Mac
MacBook Air, MacBook Pro, iMac and Mac mini. Include the year and Intel or Apple silicon model if known.
BRAINTREE & AROUND 20 MILES · COLLECTION & RETURNLaptop, PC & Mac repairs.
Windows laptops, desktops and Macs. Hardware diagnostics, screen and keyboard faults, storage upgrades and software troubleshooting.
Plan this repair ↗Makes & model ranges.
These are examples of the devices you can enquire about. We confirm repair suitability and parts availability for your exact model before booking.
Dell & HP
Dell Inspiron, XPS, Latitude and OptiPlex; HP Pavilion, Envy, Spectre, EliteBook and ProBook.
Lenovo, Acer & ASUS
ThinkPad, IdeaPad and Yoga; Aspire and Swift; VivoBook, ZenBook and ROG ranges.
Other PCs & laptops
Microsoft Surface Laptop, MSI, Samsung and custom desktop computers. Exact model and configuration guide the assessment.
Common repair enquiries.
Screens, keyboards & hinges
Broken screens, missing keys, damaged hinges or casing. We check the extent of damage before discussing parts.
Ask about this repair ↗Battery & charging
Laptop batteries, DC sockets and charging faults. A power problem may have more than one cause.
Ask about this repair ↗Slow or failing computers
Startup delays, crashes, freezes and failed boots. Diagnosis helps distinguish software problems from hardware faults.
Ask about this repair ↗Storage & memory upgrades
SSD and RAM upgrade enquiries, with compatibility and upgradeability checked first. Some devices have soldered components.
Ask about this repair ↗Cooling & overheating
Fan noise, dust buildup and heat-related shutdowns. Cleaning or component work depends on the condition found.
Ask about this repair ↗Software, backup & data transfer
Operating system issues, malware assessment, backup setup and migration. Discuss important files before work begins; recovery is assessed separately.
Ask about this repair ↗Your repair,
around your day.
Home setup, software troubleshooting and network-related issues may suit an on-site visit. Screens, hinges and internal hardware work may require collection.
We serve Braintree and surrounding areas. Share your postcode and address in the enquiry so we can confirm coverage and any collection or visit charge.
Enquire about my computer ↗Help us identify your model
Send the model label from the underside or back of the device. For a Mac, About This Mac can show the model. You do not need to share a password in the enquiry.
What to include
- The make, model and symptoms.
- When the problem started and any damage.
- Your preferred collection or visit arrangement.
Please do not include passwords or payment details.
Before you book.
How much will my repair cost?
The price depends on your model, fault and parts. We discuss assessment charges, repair options and the quote before you approve work.
How long will it take?
We confirm an estimated turnaround after reviewing the fault and parts availability. Your enquiry does not reserve an appointment until we agree it with you.
Can you help if my model is not listed?
Send the exact make and model. We will check whether we can assess it and whether suitable parts are available.
What happens to my files and personal information?
Back up important data where possible and tell us about your data needs before work. We discuss access if needed; never send a password through the booking form.
Local repairs across the Braintree area.
Enquiries are welcome from Braintree, Bocking, Rayne, Witham, Halstead, Great Dunmow, Coggeshall and Kelvedon, and other locations within roughly 20 miles of Braintree. Send your postcode so we can confirm the route, availability and charges.
Check our service area ↗