Repair or replace? Questions worth asking.

A practical starting point when deciding what to do with a faulty device.

What is actually wrong?

A clear diagnosis matters more than a guess. Describe the symptoms and ask what an assessment involves before deciding.

What would the repair change?

Consider how the device meets your needs. A fault repair may restore normal use, while an upgrade may improve performance. Ask which outcome is realistic for your model.

Compare the whole picture

Compare the quote with a suitable replacement, including setup time, transferring your data and any accessories you would need. Ask about warranty terms and parts availability.

Make a decision with the facts

A repair is one option; replacement is another. The right answer depends on the condition, quote and how you use your tech.